45 results found for BENIGN BREAST DISEASE Clinics in FULHAM, WEST LONDON

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Wonderful

Very professional and efficient

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Clinically excellent with a "family feel."

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Amazing experience. Everything from booking through to the appointment was great. All staff I dealt with were very polite, friendly and helpful. It was very quick and easy to book an appointment. The actual appointment was great, I waited no time at all to be seen, the lady was very friendly and reassuring, and the actual hospital was beautiful and clean. Best experience I've had with a medical facility!

Small clinic meant it felt intimate and the staff were always so attentive - much more personable than going to a hospital for scans / check-ups

Good experience