125 results found for BLOOD CANCER Clinics in NORTH WEST, ENGLAND

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Professional and prompt

Had excellent experience with staff and Prof Imam.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

im a bit late in doing this review but i had radiotherapy at genesis Birmingham at the end of Feb and into March this year. it was wonderful having a driver collect me and my husband each day a Sutton Coldfield isn't close to where we live. All the staff we saw on site were friendly, welcoming and supportive. The centre itself whilst being a medical centre doesn't feel very medical so you can forget a little the reason you're there. I highly recommend genesis Birmingham.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

The staff were polite and welcoming and made me feel very comfortable

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.