104 results found for BLOOD TESTING AND RESULTS INTERPRETATION Clinics in DULWICH, SOUTHWARK

Facilities are good. Staff were friendly and helpful.

I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Such wonderful staff, so patient and compassionate. They never made me feel that I was a nuisance for asking questions. Dr Bodri always made me feel at ease and was kind and reassuring. A special thank you to Sophie, Sarah and Gemma for always being so kind and caring. Thank you for making this journey easier.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very kind staff

A very efficient and pleasurable experience. The first time I have used this service and was impressed by how easy it was to access.

Efficient communication, good logistics management, quick at responding emails.

my experience of the Harley street hospital was good.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.