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St Thomas Street, London, United Kingdom, SE1 9BS
Excellent standards throughout.
4.78
3596
patient reviews
Copley Hill Business Park, Lower Court 3-4, Street 2, Cambridge, United Kingdom, CB22 3GN
Amazing experience. Everything from booking through to the appointment was great. All staff I dealt with were very polite, friendly and helpful. It was very quick and easy to book an appointment. The actual appointment was great, I waited no time at all to be seen, the lady was very friendly and reassuring, and the actual hospital was beautiful and clean. Best experience I've had with a medical facility!
4.83
5168
patient reviews
31 Old Broad Street By Tower 42, London, United Kingdom, EC2N 1HT
Excellent - clean and friendly
4.72
148
patient reviews
40-42 Lee Terrace, London, United Kingdom, SE3 9UD
Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.
4.80
857
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
A good and convenient location
4.71
652
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Wonderful
4.73
3775
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews