39 results found for CHILDREN'S JOINT PROBLEMS Clinics in KINGSBURY, BRENT

KInd reception at entrance and friendly asistance at waiting area.

Love this Hospital.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Good and helpful staff

Very professional and efficient

Professional and prompt

I had the best care at the Portland Hospital. All the midwives and nursing staff were very friendly, helpful and kind. The facilities were incredible. I was well looked after and enjoyed my hospital stay.

very good fascilities

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!