59 results found for CHRONIC VENOUS INSUFFICIENCY Clinics in TOOTING, WANDSWORTH

Excellent level of service, efficiency and comfort with personable staff throughout.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Facilities are good. Staff were friendly and helpful.

Never spent long waiting but the staff and service was fast and friendly.

Excellent Review

Very kind staff

The staff was friendly, the facilities were clean, and the service was prompt and professional.

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Lovely hospital, always welcoming and clean

Staff were very professional and helpful