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London International Patient Services (LIPS)

London International Patient Services (LIPS)

5 Devonshire Place, London, United Kingdom, W1G 6HL

Verified profile

Verified profile

Patient Trust Score

4.88

230 patient reviews
4.93
Overall Experience
4.95
Cleanliness
4.95
Friendliness
4.67
Wait time

338 recommendations for:

Knee Pain(27)
Herniated Disc or Slipped Disc(15)
Lower Back Pain(14)
Other(282)

Recent patient review

08 May 2024

Postive , professional experience with clear communication

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About

About London International Patient Services (LIPS)

London International Patient Services (LIPS) is a multispecialty medical group comprising a partnership of highly skilled London teaching hospital consultants who are world leaders in their fields and who work exclusively at internationally renowned university hospitals - a benchmark of success.

At LIPS, we are committed to providing high quality specialist treatment for private patients seeking treatment in London. As Doctors, we pride ourselves in being able to utilise our extensive experience and network of highly skilled doctors to ensure patients receive the best possible care from leading specialists at London's top private hospitals.

Our panel of clinical experts are constantly striving to innovate, working together with researchers and scientists to develop novel treatments and ultimately improve patient care. Our focus involves integrating clinical care with research and education. We are proud to exclusively practice at world leading NHS teaching hospitals bringing together the latest research and best clinical practices to our patients.

Our innovative consultants have vast experiences using cutting-edge technology including minimally invasive techniques, custom-made (bespoke) as well as 3D printed implants, computer navigated and robotic assisted surgeries.

Our group of consultants are leading experts in all areas of medicine and surgery including the fields of trauma, plastic reconstruction surgery, osseointegration (amputation reconstruction), pelvic and acetabular, hip, knee, shoulder, elbow, wrist, hand, foot and ankle surgery as well as, spinal, neurosurgery, pain management, oncology, gynaecology, ear, nose, throat, head and neck, and maxillofacial disorders.

Our patients benefit from accessing highly specialised consultants in:

· Trauma & Orthopaedics

· ENT

· Robotic Head & Neck Surgery

· Maxillofacial Surgery

· Plastic Reconstructive Surgery

· Vascular Surgery

· Gynaecology

· Oncology

· Pain Management

· Spinal Surgery

· Neurosurgey

· Physiotherapy

· Psychiatry

· Geriatrics

· Psychological coaching

· Hepato-Pancreato-Billary

· Sports and Exercise Medicine

· Rheumatology

· Urology

· Andrology

· Haematology

· Oncology


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Knee Pain (8%)
  • Herniated Disc or Slipped Disc (4%)
  • Lower Back Pain (4%)
  • Hip Replacement (4%)
  • Knee Surgery (4%)
  • Others (76%)

Specialties
  • General Practice (GP)
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Anaesthetics
  • Cardiology
  • General Surgery

All conditions and treatments
  • Knee Pain
  • Herniated Disc or Slipped Disc
  • Lower Back Pain
  • Sports Injuries
  • Sports Injuries
  • Depression
  • Anxiety Disorder
  • Arthritis (Hip)
  • Sciatica
  • ACL (Anterior Cruciate Ligament) Injury
  • Hip Replacement
  • ACL Reconstruction
  • Knee Replacement
  • Knee Arthroscopy
  • Arthroscopy
  • Minimally Invasive Spinal Surgery
  • Endoprosthetic Replacement
  • Abdominal Reconstruction
  • Abdominoplasty (Tummy Tuck)
  • Achilles Tendon Reconstruction

insurers
  • Healix
  • Allianz Worldwide Care
  • Bupa
  • WPA
  • The Exeter
  • Cigna
  • Aviva Health
  • Aetna
  • Vitality Health
  • AXA PPP Healthcare

Opening hours

Monday

09:00 - 17:00

Tuesday

09:00 - 17:00

Wednesday

09:00 - 17:00

Thursday

09:00 - 17:00

Friday

09:00 - 17:00

Saturday

09:00 - 17:00

Sunday

09:00 - 17:00

Reviews

All reviews(230)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Knee Pain (27)
Herniated Disc or Slipped Disc (15)
Lower Back Pain (14)
Hip Replacement (13)
Knee Surgery (13)

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*Star rating based on patient reviews

230 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Postive , professional experience with clear communication

08 May 2024verified patient
Patient seen for:
Knee Replacement

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very prompt and convenient booking process, friendly and knowledgeable consultants.

08 May 2024verified patient
Patient seen for:
Leg Pain

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Super easy, great location, very good high quality building and facilities. Very nice and polite staff.

06 May 2024verified patient
Patient seen for:
Fracture (Broken Bone)

Reply from London International Patient Services (LIPS)

It sounds like you had a fantastic experience! Having a convenient location, high-quality facilities, and polite staff can truly enhance the overall experience.

07 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Excellent, communication has been prompt and clear from my first interaction, the whole team have been great.

27 Apr 2024verified patient
Patient seen for:
ACL (Anterior Cruciate Ligament) Injury
Sports Injury
ACL Reconstruction

Reply from London International Patient Services (LIPS)

It's fantastic to hear that you've had an excellent experience with prompt and clear communication from your first interaction with the team. Effective communication is essential in providing quality care, and it's wonderful that the entire team has been great in this aspect.

30 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

I have had an excellent experience from LiPS

25 Apr 2024verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)

Reply from London International Patient Services (LIPS)

I'm thrilled to hear that you had an excellent experience with LIPS! Providing top-notch service and care is their goal, and it's wonderful to know that we succeeded in meeting your expectations.

30 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

The admin team and reception staff were all efficient, friendly and caring. The environment was also welcoming.

25 Apr 2024verified patient
Patient seen for:
Cysts

Reply from London International Patient Services (LIPS)

It sounds like you had a great experience with the admin team, reception staff, and the overall environment at the facility. Efficiency, friendliness, and care are essential qualities for administrative and reception staff, as they contribute significantly to the overall patient experience. A welcoming environment can also make a big difference in how comfortable patients feel during their visits.

30 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My experience with LIPS was faultless, can’t rate the service they provided high enough!

23 Apr 2024verified patient
Patient seen for:
ACL Reconstruction
Knee Surgery
ACL (Anterior Cruciate Ligament) Injury

Reply from London International Patient Services (LIPS)

It's wonderful to hear that you had a faultless experience with LIPS! Providing exceptional service is always a priority, and it's great to know that we exceeded your expectations.

30 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

LIPS has been efficient, responsive and empathetic in getting my treatment organised and delivered from start to finish. When you are trying to manage pain, you need the support of a team 'in your corner' and I had that throughout my care. I am deeply grateful for the care that has led to my full recovery.

18 Apr 2024verified patient
Patient seen for:
Custom-Made Knee Replacement
Knee Surgery
Knee Pain

Reply from London International Patient Services (LIPS)

It's truly heartwarming to hear about your positive experience with LIPS. Efficiency, responsiveness, and empathy are crucial qualities in healthcare, especially when managing pain and undergoing treatment. Feeling supported by a caring team can make a significant difference in one's recovery journey, and it's clear that you received exceptional care from start to finish. Thank you for sharing your gratitude,We hope you have a wonderful day!

19 Apr 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

My visits at LIPS are always on time and informative and leave me reassured about my progress.

16 Apr 2024verified patient
Patient seen for:
Knee Pain
Knee Surgery
Meniscal Repair

Reply from London International Patient Services (LIPS)

Thank you for taking the time to share your feedback! It's fantastic to hear that your experiences at LIPS have been consistently positive. Timeliness and informative visits are key aspects of quality healthcare, and it's great to know that you feel reassured about your progress after each visit.

19 Apr 2024

4.75

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
4.00
Wait time

Great service

12 Apr 2024verified patient
Patient seen for:
Back Pain
Knee Pain

Reply from London International Patient Services (LIPS)

Thank you for taking the time to leave your review! I'm glad to hear that you had a great experience! We hope you have a wonderful day!

15 Apr 2024
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Specialists

34 SPECIALISTS

Mr Paul Culpan
Orthopaedic Surgery

4.94

Patient trust score

152

patient reviews

23

professional endorsements

4.98

Patient trust score

110

patient reviews

12

professional endorsements
Mr Steven Millington
Orthopaedic Surgery

4.98

Patient trust score

67

patient reviews

13

professional endorsements
Dr Hana Soliman
Psychiatry

4.89

Patient trust score

51

patient reviews

0

professional endorsements
Mr Barry Andrews
Orthopaedic Surgery

4.91

Patient trust score

51

patient reviews

2

professional endorsements

4.99

Patient trust score

113

patient reviews

16

professional endorsements

5.00

Patient trust score

104

patient reviews

10

professional endorsements
Mr Asmat Din
Plastic Surgery

4.99

Patient trust score

65

patient reviews

6

professional endorsements
Mr Shah Punwar
Orthopaedic Surgery

4.99

Patient trust score

51

patient reviews

6

professional endorsements
Miss Homa Arshad
Orthopaedic Surgery

4.96

Patient trust score

46

patient reviews

10

professional endorsements
London International Patient Services (LIPS) logo

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London International Patient Services (LIPS)

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Most recent articles

Read articles from London International Patient Services (LIPS) explaining process of procedures and other important things you should know before choosing your provider.

About Us | London International Patient Services

Learn more about us, how we were formed, our founding mission, our vision and approach to healthcare.

14 May 2024

lips

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FAQ

What are London International Patient Services (LIPS)'s reviews like?

London International Patient Services (LIPS)'s overall patient rating is 4.88 out of 5 stars on Doctify.

This is based on 230 reviews

Where is London International Patient Services (LIPS) located?

London International Patient Services (LIPS) is located at 5 Devonshire Place, London, United Kingdom, W1G 6HL

When is London International Patient Services (LIPS) open?

London International Patient Services (LIPS) is open Monday (09:00 - 17:00), Tuesday (09:00 - 17:00), Wednesday (09:00 - 17:00), Thursday (09:00 - 17:00), Friday (09:00 - 17:00), Saturday (09:00 - 17:00), Sunday (09:00 - 17:00)

What is the phone number for London International Patient Services (LIPS)?

+442071646114

What consultants work at London International Patient Services (LIPS)?

You can find a list of the consultants that work at London International Patient Services (LIPS) here

Does London International Patient Services (LIPS) accept new patients?

London International Patient Services (LIPS) generally accepts new patients.

Get in touch with this practice to enquire as a new patient