104 results found for CORONARY ARTERY DISEASE Clinics in LEWISHAM, EAST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Very kind staff

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Brilliant service so far. I feel that I am in the best possible hands

We had a video consultation

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Fantastic device and facilities never had to wait for appointments. Friendly staff.

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

Outstanding

I was very surprised to find out the clinic has office at Nine Elmes, which is very close to my home. I’m very convenient. The facilities are new and the staff are very friendly. I had a great visit.