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COVID-19 - Rehabilitation and Recovery Burnt Oak
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Roman House, Roman House, 296 Golders Green Rd, London, United Kingdom, NW11 9PY
KInd reception at entrance and friendly asistance at waiting area.
4.72
738
patient reviews
46/50 Sunny Gardens Road, Hendon, London, United Kingdom, NW4 1RP
Good and helpful staff
4.75
80
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy
4.73
3763
patient reviews
The Waterfront Beaufort House Elstree Road, Elstree, United Kingdom, WD6 3BS
Excellent service
4.77
1035
patient reviews
13-14 Devonshire Street, London, United Kingdom, W1G 7AE
Friendly, organised and efficient with minimal wait time
4.81
294
patient reviews
290 Centennial Ave, Elstree Borehamwood, London, United Kingdom, WD6 3SU
The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.
4.82
164
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰
4.67
2598
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
42-52 Nottingham Place, London, United Kingdom, W1U 5NY
Very professional and efficient
4.74
3016
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Professional and kind staff, just as one would expect from any health facility.
4.73
2695
patient reviews