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9 Harley Street, London, United Kingdom, W1G 9QY
Well organised and clean
4.84
476
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰
4.67
2598
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy
4.73
3763
patient reviews
1 Welbeck St, Marylebone, London, London, United Kingdom, W1G 0AR
The team were amiable, and everything was clean and comfortable.
4.86
278
patient reviews
108 Harley Street, London, United Kingdom, W1G 7ET
The staff was friendly, the facilities were clean, and the service was prompt and professional.
4.89
106
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
All the staff are welcoming and helpful.
4.70
651
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Friendly service and quick and experienced
4.77
569
patient reviews
1 Welbeck Street, London, United Kingdom, W1G 0AR
Efficient
4.85
127
patient reviews
St Thomas Hospital, Westminster Bridge Road, London, United Kingdom, SE1 7EH
Excellent level of service, efficiency and comfort with personable staff throughout.
4.88
78
patient reviews