80 results found for DEAFNESS Clinics in LEA BRIDGE, HACKNEY

Outstanding experience at Audiological Science! The audiologist was highly skilled and attentive during my Ear Wax Removal appointment. The procedure was quick and painless. The clinic offers a range of top-notch services, from hearing tests to personalized hearing aid fittings. I left feeling relieved and well taken care of. Highly recommend their expertise and care!

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Friendly. Efficient. Seen on time. Made to feel welcome.

Very positive!

Very kind staff

Hospital was very clean and staff were very efficient and welcoming throughout my stay, my one suggestion would be to allow patients to arrive closer to their procedure time when having local anesthetic, as there are only a small amount of checks needed prior therefor a lot of waiting around.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

Good experience

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.