71 results found for DISLOCATION OF THE ELBOW Clinics in ANGEL, ISLINGTON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great place!

Great experience from start to finish

Very positive!

One Welbeck was a pristine experience!

Nice place, helpful staff.

Facilities are good. Staff were friendly and helpful.

Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.

Excellent - clean and friendly

Staff were very professional and helpful