45 results found for DISORDERS OF BONE METABOLISM Clinics in HERTFORDSHIRE, EAST OF ENGLAND

The whole end to end service was excellent, very helpful and friendly staff, the procedure went smoothly and was explained, the hospital has excellent facilities and the food is first class.

Efficient and speedy booking of appointments, friendly and professional staff.

Very well looked after , felt very calm staying there

Good service and kept very clean and staff was very friendly

KInd reception at entrance and friendly asistance at waiting area.

Positive experience, totally stress free.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Good location in London.

Extremely friendly patient and courteous reception staff and concierge.