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Pinehill Hospital

Pinehill Hospital

Benslow Lane, Hitchin, United Kingdom, SG4 9QZ

Verified profile

Verified profile

Patient Trust Score

4.83

251 patient reviews
4.86
Overall Experience
4.92
Cleanliness
4.89
Friendliness
4.65
Wait time

245 recommendations for:

Breast Consultation(6)
Knee Pain(6)
Breast Lump Excision(3)
Other(230)

Recent patient review

13 May 2024

Staff are always very friendly, the building is clean and comfortable.

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About

About Pinehill Hospital

Pinehill Hospital is one of Hertfordshire's leading private hospitals with an excellent reputation for delivering high quality private hospital treatment. Situated in tranquil, wooded surroundings, Pinehill provides a peaceful environment to aid a speedy recovery.

If you would like to find out more information about our private hospital or to book an appointment, you can contact us on 01462 427207.

The hospital's range of treatments and services include cosmetic surgery, hip replacements, knee replacement, varicose vein treatment, hernia surgery, physiotherapy, cataract surgery, gynaecology services, snoring treatment, and ear, nose and throat treatments.

Latest Medical technology

The hospital invests in the latest advanced medical technology; the three fully equipped theatres with ultra clean air technology are suitable for carrying out a wide range of surgical procedures. The day unit is suitable for minor operations.

The fully equipped ultra clean air theatre suite comprises three operating theatres. These are particularly suitable for Orthopaedic surgery such as arthroscopy, hip and knee replacements and spinal surgery. The suite also includes a dedicated endoscopy unit for all diagnostic endoscopy procedures.

Infection control

We have excellent levels of cleanliness, with no hospital acquired cases of MRSA. With a customer satisfaction rating of 98%, we are in the top 2% of service providers in the UK. All our facilities are regularly inspected and approved by the Care Quality Commission.

Private hospital facilities

The 41 en suite single rooms ensure complete privacy throughout your stay. All rooms are fully air conditioned with direct dial telephone available in each room*. All meals are served in your room and comprise of a superb selection of freshly prepared dishes. Free car parking and disabled access is also available.

Hospital consultants

Our consultants and nursing staff are highly experienced and have your care and comfort as their highest priority. During and after treatment, you will receive a standard of care which is second to none and all patients have the reassurance that nursing staff and a Resident Medical Officer are available 24 hours a day.


Areas of expertise

Based on patient reviews & endorsements by other professionals

  • Breast Cancer (6%)
  • Gynaecology (5%)
  • Breast Lump (4%)
  • Breast Pain Management (3%)
  • Breast Consultation (2%)
  • Others (80%)

Specialties
  • Dermatology
  • Obstetrics & Gynaecology
  • Orthopaedic Surgery
  • Ear Nose & Throat Surgery (ENT/Otolaryngology)
  • Breast Surgery

All conditions and treatments
  • Knee Pain
  • ACL (Anterior Cruciate Ligament) Injury
  • Acute Pain
  • Ankle Tendonitis
  • Back Pain
  • Bicep Injury
  • Chronic Pain
  • De Quervain's Syndrome (Tenosynovitis)
  • Dupuytren's Contracture
  • Earache (Ear Pain)
  • Breast Consultation
  • Breast Lump Excision
  • Fibroid Surgery
  • MRI Scan (Magnetic Resonance Imaging scan)
  • Abdominal Hysterectomy
  • Breast Implants
  • Cystoscopy
  • Excision of Lymph Nodes
  • Hysterectomy
  • Knee Arthroscopy

insurers
  • Bupa Fee Assured
  • Groupama
  • Simply Health
  • Healix
  • Allianz Worldwide Care
  • Bupa
  • WPA
  • Legal & General
  • The Exeter
  • Cigna
  • Aviva Health
  • Aetna
  • Vitality Health
  • AXA PPP Healthcare

Opening hours

Monday

08:00 - 21:00

Tuesday

08:00 - 21:00

Wednesday

08:00 - 21:00

Thursday

08:00 - 21:00

Friday

08:00 - 21:00

Saturday

08:00 - 13:00

Sunday

00:00 - 00:00

Reviews

All reviews(251)
Replies
Last 7 days
Last 30 days
Last 6 months
Filter by condition:
Breast Cancer (14)
Gynaecology (12)
Breast Lump (9)
Breast Pain Management (7)
Breast Consultation (6)

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*Star rating based on patient reviews

251 reviews

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Staff are always very friendly, the building is clean and comfortable.

13 May 2024verified patient
Patient seen for:
Prostatectomy (Robotic)

Reply from Pinehill Hospital

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pinehill Hospital. We're looking forward to your next visit with us!

14 May 2024

4

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
4.00
Wait time

Parking was stressful. No parking bays available at 2.10.

10 May 2024verified patient
Patient seen for:
Shoulder & Elbow Surgery

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Very clean, friendly staff and relaxing atmosphere. Parking was a bit of an issue

10 May 2024verified patient
Patient seen for:
Sports Injury

Reply from Pinehill Hospital

Hi there, thank you for taking the time to leave a review for us at Pinehill Hospital. We're happy we could meet your expectations! I agree that parking can be an issue at busy times, we try to minimise this by ensuring that staff park away from the Hospital site and we have agreements in place with some of our neighbours to park on their driveways. Unfortunately additional parking space is difficult due to planning restrictions.

13 May 2024

4.25

4.00
Overall Experience
4.00
Cleanliness
4.00
Friendliness
5.00
Wait time

Pinehill hospital is just perfect for excellent treatment, care, and recovery.

09 May 2024verified patient
Patient seen for:
Knee Replacement

Reply from Pinehill Hospital

Hi, we are so pleased you enjoyed your visit to Pinehill Hospital! Please let us know if there is anything else we can do for you; we are more than happy to help!

13 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Brilliant stuff and place for recovery

09 May 2024verified patient
Patient seen for:
Hysterectomy

Reply from Pinehill Hospital

Hi, thank you so much for your high rating! We are always more than happy to assist you if anything else comes up. Take care!

13 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Happy with all aspects of care.

08 May 2024verified patient
Patient seen for:
Herniated Disc or Slipped Disc

Reply from Pinehill Hospital

Hello, thank you for the high star rating! We look forward to your next visit! Take care!

10 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

Pinehill Hospital are an amazing hospital staff are very caring and friendly. Always there to help and answer questions.

08 May 2024verified patient
Patient seen for:
Lumbar Decompression Surgery

Reply from Pinehill Hospital

Hello there, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by.

10 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All excellent

03 May 2024verified patient
Patient seen for:
MRI Scan (Magnetic Resonance Imaging scan)
Joint Pain

4.25

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
2.00
Wait time

Had to wait an hour

01 May 2024verified patient
Patient seen for:
Steroid Injection

Reply from Pinehill Hospital

Thank you again for taking the time to let us know how we did. I am sorry you had to wait, without further information it is difficult to explain why you had to wait, but unfortunately sometimes this can happen, but it is unusual.

13 May 2024

5

5.00
Overall Experience
5.00
Cleanliness
5.00
Friendliness
5.00
Wait time

All the staff were caring, friendly and efficient. Nothing was too much trouble and every situation was managed calmly and with a smile.

30 Apr 2024verified patient
Patient seen for:
Aquablation Therapy

Reply from Pinehill Hospital

Hi, we are so pleased you enjoyed your visit to Pinehill Hospital! If you have any further questions, please give us a call. We're always happy to help!

10 May 2024
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Specialists

86 SPECIALISTS

Mr Dimpu Bhagawati
Orthopaedic Surgery

4.93

Patient trust score

185

patient reviews

4

professional endorsements

4.95

Patient trust score

95

patient reviews

2

professional endorsements
Mr Adam Rumian
Orthopaedic Surgery

4.96

Patient trust score

62

patient reviews

0

professional endorsements
Mr Sajjad Mushtaq
Orthopaedic Surgery

4.90

Patient trust score

53

patient reviews

0

professional endorsements
Mr Neil Johns
General Surgery

4.97

Patient trust score

49

patient reviews

0

professional endorsements
Miss Harleen Deol
General Surgery

5.00

Patient trust score

149

patient reviews

3

professional endorsements

4.99

Patient trust score

92

patient reviews

0

professional endorsements
Mr Hyder Ridha
Plastic Surgery

4.98

Patient trust score

54

patient reviews

1

professional endorsement
Dr Gavin Schaller
Orthopaedic Surgery

4.95

Patient trust score

52

patient reviews

0

professional endorsements
Ms Radhika Padmagirison
Obstetrics & Gynaecology

4.95

Patient trust score

40

patient reviews

0

professional endorsements

FAQ

What are Pinehill Hospital's reviews like?

Pinehill Hospital's overall patient rating is 4.83 out of 5 stars on Doctify.

This is based on 251 reviews

Where is Pinehill Hospital located?

Pinehill Hospital is located at Benslow Lane, Hitchin, United Kingdom, SG4 9QZ

When is Pinehill Hospital open?

Pinehill Hospital is open Monday (08:00 - 21:00), Tuesday (08:00 - 21:00), Wednesday (08:00 - 21:00), Thursday (08:00 - 21:00), Friday (08:00 - 21:00), Saturday (08:00 - 13:00), Sunday (00:00 - 00:00)

What is the phone number for Pinehill Hospital?

+441462427221

What consultants work at Pinehill Hospital?

You can find a list of the consultants that work at Pinehill Hospital here

Does Pinehill Hospital accept new patients?

Pinehill Hospital generally accepts new patients.

Get in touch with this practice to enquire as a new patient