87 results found for EARACHE (EAR PAIN) Clinics in MARBLE ARCH, CENTRAL LONDON

we were only in the hospital for a relatively short period

Extremely friendly patient and courteous reception staff and concierge.

Helpful staff and nice facilities

Very professional and efficient

Staff were all very friendly and helpful. Wait time was only a few minutes.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Nice place, helpful staff.

Professional and prompt

Friendly and quick

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.