88 results found for EPIDIDYMAL CYSTS Clinics in ACTON, EALING

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

very good fascilities

Very professional and efficient

Extremely friendly patient and courteous reception staff and concierge.

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Professional and prompt

Love this Hospital.

All aspects of my visits to The Prostate Centre have been more than satisfactory, from waiting times, staff interactions, cleanliness and the overall environment has made me feel well looked after throughout.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.