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53 Parkside Wimbledon, London, United Kingdom, SW19 5NX
Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.
4.80
649
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1368
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
272 & 280 Kings Road, London, United Kingdom, SW3 5AW
Good experience
4.78
530
patient reviews
27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Love this Hospital.
4.73
3776
patient reviews
205 – 209 Great Portland Street, London, United Kingdom, W1W 5AH
The Portland Hospital gave me a first-class experience as a patient. My surgeon was exceptional, as was the anaesthetist. The care immediately pre- and post- op was the best possible. The nurses were wonderful: friendly, expert and highly attentive while also allowing some privacy as required. They could not have given me better care in any way. The hospital itself was a remarkably pleasant environment - my room and the whole ward was calm, well-designed and spotless. The food was very good indeed and the ambience was everything I had hoped for. I felt I was in the best possible place and my surgery there has had an excellent outcome.
4.81
1916
patient reviews