88 results found for EYE TEST Clinics in EALING, WEST LONDON

very good fascilities

I have been a customer for many years and have always found the service excellent and up to date with the latest developments in eye care. If I have a problem then I know I can get help immediately- very reassuring

Love this Hospital.

Good professional care.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

My experience at Vision Care was very good based on the friendly and professional staff. My Optometrist in particular was very patient, informative and understanding.

Polite, welcoming staff, & a hygienic & beautifully decorated environment.

The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Professional and prompt