88 results found for EYE TEST Clinics in HARLESDEN, BRENT

Love this Hospital.

All the staff were so helpful and friendly. I believe that I got very good service at a reasonable price

I have been a customer for many years and have always found the service excellent and up to date with the latest developments in eye care. If I have a problem then I know I can get help immediately- very reassuring

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good professional care.

Professional and prompt

Excellent experience

Great patient service. Always on time and caring.

Good and helpful staff

My experience at Vision Care was very good based on the friendly and professional staff. My Optometrist in particular was very patient, informative and understanding.