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Facial Pain Surgery Oakleigh
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23 Queen Square, London, United Kingdom, WC1N 3BG
Less than approachable receptionist. Excellent Consultant service with five stars
4.80
483
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Helpful staff and nice facilities
4.83
3509
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.
4.67
2600
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
35 Weymouth Street, London, United Kingdom, W1G 8BJ
Extremely friendly patient and courteous reception staff and concierge.
4.73
2698
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1367
patient reviews
High Road Buckhurst Hill, Essex, United Kingdom, IG9 5HX
Very clean, nice atmosphere the receptionist very patient
4.84
1152
patient reviews
Praed St, Paddington, London, United Kingdom, W2 1NY
Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated
4.77
570
patient reviews
8-11 Queen Square, London, United Kingdom, WC1N 3AR
Kept waiting with no apology or explanation. Not given an accurate quote.
4.88
324
patient reviews
National Hospital For Neurology and Neurosurgery, Queen Square, London, United Kingdom, WC1N 3BG
Familiar Staff and Doctors service is the best.
4.84
191
patient reviews