98 results found for FACIAL SURGERY Clinics in CHARLTON, GREENWICH

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Very professional and efficient

Professional and prompt

Nice place, helpful staff.

All very smooth and efficient

Friendly. Efficient. Seen on time. Made to feel welcome.

Dr East listened to what my issues were with my nose, having had it broken on two previous occasions. It was deviated to the left and was slightly blocked on one side. I could not be happier with the result. My nose character is as if my nose was never broken all those years ago, which was something I asked to try and achieve. Same nose but perfectly straight.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I had to wait 1 hour 25 mins to be seen, I nearly fell asleep in the waiting room after the reception staff even left for the days. It reminded me of NHS wait times when I go for an appointment.

Facilities are good. Staff were friendly and helpful.