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Gallbladder Disease Hackney Wick
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27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
1 Beaumont Square Stepney Green, London, United Kingdom, E1 4NL
Very calm and reassuring atmosphere where every member of staff from the cleaner to the consultant was polite and helpful.
4.71
653
patient reviews
St Thomas Street, London, United Kingdom, SE1 9BS
Very good experience overall
4.78
3598
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Excellent and reassuring.
4.83
3529
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Brilliant service at The London Clinic. Friendly, efficient and professional.
4.86
1369
patient reviews
24-25 Hand Court, London, United Kingdom, WC1V 6JF
I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.
4.90
638
patient reviews
Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT
Like a 5* hotel. Clean. Attentive care. Faultless.
4.80
381
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Love this Hospital.
4.73
3776
patient reviews
Roding Lane South, Redbridge, United Kingdom, IG4 5PZ
They were very helpful and showed me where I need to go
4.76
645
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews