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St Johns Wood, London, United Kingdom, NW8 7JA
staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.
4.67
2600
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
we were only in the hospital for a relatively short period
4.73
3773
patient reviews
Sudbury Hill, Harrow, London, United Kingdom, HA1 3RX
Positive experience, totally stress free.
4.73
1270
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
Bond House, 347-353 Chiswick High Road, London, United Kingdom, W4 4HS
Never spent long waiting but the staff and service was fast and friendly.
4.80
485
patient reviews
Robert & Lisa Sainsbury Wing, Du Cane Road, London, United Kingdom, W12 0HS
The doctors, nurses and staff are incredibly friendly and clearly care about one another and the patients. Doctors in the Sainsbury’s Wing are fantastic, capable and empathetic but clearly overworked with shifts that are longer than they should be. I would say the same goes for the nurses. There is a serious shortage of staff, which is problematic for a private facility. The building in itself and the rooms are in desperate need of renovation and modernisation. Nutrition needs to be much more of a priority as it forms a crucial part of a holistic treatment.
4.59
235
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
Weird area to get to but asking for directions wasn't a problem. Very friendly and felt like o had commitment from the doctor and focus on my recovery
4.70
332
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Helpful staff and nice facilities
4.83
3509
patient reviews