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Glaucoma Surgeries Earls Court
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9-11 Bath Street, London, United Kingdom, EC1V 9LF
The overall experience from start to finish was fantastic, the calm manner everything was explained in, to the day of the eye surgery and the surgery itself went smoothly. However on completion of all the procedures it was at the point of payment where there an issue, the fee had been emailed correctly which reflected the invoice, however the team taking the payment were adamant the price had changed, this was resolved but looked very unprofessional, the payment system needs to be reviewed. The Practice Manager was not at fault here all communication made from start to finish was clear.
4.72
4419
patient reviews
60 Grove End Road, London, United Kingdom, NW8 9NH
Wonderful
4.73
3775
patient reviews
20 Devonshire Place, London, United Kingdom, W1B 6BW
Professional and prompt
4.86
1368
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Clinically excellent with a "family feel."
4.83
3513
patient reviews
Chelsea Bridge Road, London, United Kingdom, SW1W 8RH
This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!
4.74
1862
patient reviews
Floor 15, Thames View, Fulham Palace Road, London, United Kingdom, W6 8RF
The doctor was very friendly and kind, and she helped me through a physically difficult test by talking to me and explaining everything.
4.70
333
patient reviews
49 Marylebone High Street, London, United Kingdom, W1U 5HJ
Good location in London.
4.81
2087
patient reviews
142-144 Holland Park Ave, London, United Kingdom, W11 4UE
Polite, welcoming staff, & a hygienic & beautifully decorated environment.
4.98
141
patient reviews