3 results found for GROWTH DISORDERS SPECIALISTS in ELMBRIDGE, SURREY

During my first visit, we experienced significant difficulties. We had trouble finding the hospital, then the parking, and finally, the reception sent us to various places before we found the doctor. This caused a 5-minute delay. The doctor became argumentative and spent 10 minutes explaining her frustration rather than understanding my reasons for being late. She mentioned having another appointment, which stressed me out and made me rush through providing her with the necessary details. Her hurried approach was not appreciated, especially since we were seeing a private doctor. On my second visit, I arrived early, but she made us wait even though there were no other patients with her, contradicting her previous emphasis on punctuality. She did not apologize for being late. Additionally, the letters provided were not given promptly. She first sent the claim to Bupa in both instances before giving us the letter. The letter also had an old GP address, and despite constant follow-up, a revised letter has not yet been issued.

Mr Jalgaonkar was very positive and reassuring about my operations. He explained everything clearly and had a very gentle manner. My recovery from both operations has been remarkable and I have been able to resume my normal activities pain free within weeks.

Seeing Dr. Sawhney has transformed our family in a really positive way. At last someone we can talk to who really understands our son’s condition and is there for advise and real help. We are incredibly grateful . Thank you so very much.