78 results found for HAND PAIN Clinics in HAM, RICHMOND

It all went well. All went well. Very knowledgable and skilled. Had failed stabilisation before by another surgeon and saw Prof Imam for a second surgery and I was confident he is the right one.

Efficient friendly and easy to use

With the star rating I have nothing to add

Excellent. Only there one hour so not much to say

Very efficient and helpful staff. Well run Clean and welcoming

Positive experience Easy to find from the station and a very quick walk The reception staff were friendly and helped provide directions Waiting area was clean and the seating was comfy

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Good thanks

Once again, first rate care!

Very professional and efficient