68 results found for HAND & WRIST SURGERY Clinics in MUSWELL HILL, HARINGEY

One small delay otherwise the operation was timely and the staff very good

I was fully informed of all procedures. All staff were polite and friendly, and the entire process was carried out easily and within delays.

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

Excellent experience

KInd reception at entrance and friendly asistance at waiting area.

Love this Hospital.

They were fine front desk could be a bit nicer but was clean and spacious

One Welbeck was a pristine experience!

Great patient service. Always on time and caring.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.