99 results found for HERNIA REPAIR (KEYHOLE) Clinics in DOCKLANDS, EAST LONDON

Very kind staff

Facilities are good. Staff were friendly and helpful.

Staff were very professional and helpful

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great experience from start to finish

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

Outstanding

Lovely hospital, always welcoming and clean

Fantastic device and facilities never had to wait for appointments. Friendly staff.

Excellent care, staff are amazing and very supportive. Super clean in all areas.