91 results found for HIVES Clinics in BALHAM, WANDSWORTH

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Love this Hospital.

Great patient service. Always on time and caring.

Very kind staff

Efficient

The staff was friendly, the facilities were clean, and the service was prompt and professional.

Friendly, organised and efficient with minimal wait time

I cannot express enough how wonderful my experience was in WMS, all the midwifes and staffs were incredibly welcoming, professional, and attentive. The WMS team went above and beyond to ensure that I felt comfortable and supported throughout the entire process. Their dedication and kindness made all the difference during such a significant time in my life.

Easy check-in, on time appointment, Dr. Reina Wujanto was friendly, professional and transparent -fantastic experience overall.

An amazing team. From Val the PA all the way through to the surgeon, you knew you were in the best hands.