69 results found for IMPACTED/INFECTED WISDOM TEETH REMOVAL Clinics in TOOTING BEC, WANDSWORTH

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Professional and prompt

we were only in the hospital for a relatively short period

Very welcoming and seen on time

In particular, the receptionists were cheery and welcoming. Theyvhalped make the appointment non-scary and set me at ease - so thanks to them!! 😊

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

They are friendly and am happy with the treatment. I am always ready to recommend a friend and family.

The booking service, prior notification service, reception service, waiting-time, cleanliness of the establishment all get an excellent rating. The hygienist was not proficient or dexterous, was not well-presented, he did not have a good 'bedside manner', his customer care and overall performance was well below the usual standard for Riverside.

Like a 5* hotel. Clean. Attentive care. Faultless.

Very professional and efficient