256 results found for KNEE PAIN Clinics in LEWISHAM, EAST LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Therapist Sneha Kamat was excellent

Great, thank you

Provided me with confidence that my situation could improve

Bodyclinic is very clean and friendly. Everyone greats you and I always feel welcome and comfortable. I’ve been using bodyclinic for about 3 years now.

Excellent experience!

Good experience

Really pleasant professional experience. Physio was great. Location is just a little challenging for drop off as I have a broken leg and then its some navigation to get to the physio area. All manageable but there is no place to sit and wait which might be helpful (especially if you have a broken leg) and I would think a relatively easy thing to address.

Impressed with Elmer!

POHP were recommended to me, and it was easy to arrange my first post-op appointment - along with clear pre-op guidance on equipment and physio exercises provided in app form, so I felt well prepared for the surgery. Post-op, my physio journey was clearly mapped across a number of weeks, and throughout I felt confident that POHP were working in tandem with my consultant's clinical team, and the insurance company, to make the whole process straightforward.