71 results found for LARYNGOSCOPY Clinics in EALING, WEST LONDON

Wonderful

Clinically excellent with a "family feel."

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Facilities are good. Staff were friendly and helpful.

Clean, friendly and super helpful staff on the ward and in outpatients. The location is really convenient to get to from most places. Room was nice - treated to a nice river view!

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

Very welcoming and professional.

Good location in London.

Overal friendly greeting by staff. Wait was slightly longer than anticipated, but staff were attentive throughout.

KInd reception at entrance and friendly asistance at waiting area.