68 results found for LUMBAR BACK SURGERY Clinics in OAKLEIGH PARK, BARNET

Wonderful

Great patient service. Always on time and caring.

One small delay otherwise the operation was timely and the staff very good

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

KInd reception at entrance and friendly asistance at waiting area.

Excellent experience

Good service and kept very clean and staff was very friendly

Quick and easy check in with reception. Was expected and forms to complete were ready as soon as I arrived. Receptionist was friendly and efficient. Comfortable waiting area.

The staff were polite and welcoming and made me feel very comfortable

Beautiful presented hospital staff extremely friendly my appointment time was prompt.