67 results found for LYMPHOEDEMA Clinics in WANDSWORTH, SOUTH LONDON

Helpful staff and nice facilities

Great all round

Every member of the team was a delight to deal with - from sonographers to nurses and receptionists. Pre and post appointment care was impressive - from bookings to proactive calls to check in post-op.

Friendly service and quick and experienced

Never spent long waiting but the staff and service was fast and friendly.

we were only in the hospital for a relatively short period

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Very positive!

Nice place, helpful staff.