5 results found for MAGNETIC RESONANCE-GUIDED FOCUSED ULTRASOUND (MRGFUS) Clinics in HACKNEY MARSHES, HACKNEY

My experience of all the staff at the Queen's square hospital (including the imaging centre) is that they set the gold standard in terms of professionalism and care. That is why I was disappointed and shocked to discover that the message that I suffered from claustrophobia clearly had not been passed onto the radiographers for the scan. When I rang to confirm the appointment I was told not to worry as there were strategies in place for those suffering from claustrophobia. Clearly this was not the case. I have had several MRI scans and because of the number required and my phobia I was switched to an upright scanner. On the notes prior to the scan it suggested going to the G.P. to receive a sedative yet on the two times I rang up there was no suggestion of this and I was told my phobia has been written in my notes. Despite the care of the radiographers it was a upsetting and traumatic experience and I hope going forward that changes can be made so that other patients with the same phobia do not have to go through the same experience.

Just what you need, spotless facility with the best care both pre and post

Friendly and helpful staff. On time.

Clean, relaxing setting , easy to find yourself around!

The place is very clean and the staffs are very friendly The receptionists are excellent and extremely helpful Keep up the good job