23 results found for UROLOGY IMAGING (URO-RADIOLOGY) Clinics in HACKNEY MARSHES, HACKNEY

I had a very pleasant experience

Very good experience

People where very helpful.

I have experienced 8 operations over the last 15 years both in London and in the Midlands. For the last 2, I have been under the care of 3 outstanding urologists at KEVII. I have such absolute confidence in KEVII providing my care to a high standard that I tolerate the travel inconvenience with a smile.

Excellent all round

Very quick process at reception and advised where to go for appointment

Quick appointments. Great specialists.

Excellent efficient and the Dr was brilliant with my little girl.

Effective and efficient

My experience of all the staff at the Queen's square hospital (including the imaging centre) is that they set the gold standard in terms of professionalism and care. That is why I was disappointed and shocked to discover that the message that I suffered from claustrophobia clearly had not been passed onto the radiographers for the scan. When I rang to confirm the appointment I was told not to worry as there were strategies in place for those suffering from claustrophobia. Clearly this was not the case. I have had several MRI scans and because of the number required and my phobia I was switched to an upright scanner. On the notes prior to the scan it suggested going to the G.P. to receive a sedative yet on the two times I rang up there was no suggestion of this and I was told my phobia has been written in my notes. Despite the care of the radiographers it was a upsetting and traumatic experience and I hope going forward that changes can be made so that other patients with the same phobia do not have to go through the same experience.