46 results found for MEMORY DISORDERS Clinics in GARDEN SUBURB, BARNET

The staff in the reception area were very friendly and treated me with respect. The environment was clean and tidy. The vending machine and seating helped to make my experience very pleasant.

Very efficient.. excellent treatment

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Extremely friendly patient and courteous reception staff and concierge.

Professional and prompt

very good fascilities

Very kind staff

Friendly, organised and efficient with minimal wait time

Great experience from start to finish

The whole end to end service was excellent, very helpful and friendly staff, the procedure went smoothly and was explained, the hospital has excellent facilities and the food is first class.