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Myomectomy Primrose Hill
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15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
Great patient service. Always on time and caring.
4.67
2602
patient reviews
164-178 Cromwell Rd, London, United Kingdom, SW5 0TU
It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.
4.81
1179
patient reviews
27 Tooley Street, London, United Kingdom, SE1 2PR
Overall my experience with HCA was ok - especially the care side which was friendly and effective, but the admin side was less efficient, particularly in terms of clarity in pricing and payment processes which seemed complex and uncoordinated.
4.80
4358
patient reviews
London Endometriosis & Advance Pelvic Surgery, 16 Devonshire Street, London, United Kingdom, W1G 7AF
I had a brilliant experience with the Clinic. I felt validated with my symptoms being taken seriously and I was treated with respect throughout.
4.98
24
patient reviews
Guy's Cancer Centre, Great Maze Pond, London, United Kingdom, SE1 9RT
Like a 5* hotel. Clean. Attentive care. Faultless.
4.80
381
patient reviews
25 Harley Street, London, United Kingdom, W1G 9QW
Very positive!
4.82
555
patient reviews
9 Harley Street, London, United Kingdom, W1G 9QY
Nice place, helpful staff.
4.84
477
patient reviews
16 Devonshire St, Marylebone, London, United Kingdom, W1G 7AF
Very kind staff
4.71
476
patient reviews
17-19 View Road, London, United Kingdom, N6 4DJ
Excellent experience
4.80
446
patient reviews