121 results found for NECK PAIN INJECTIONS/INTERVENTIONS Clinics in SOUTH EAST, ENGLAND

Courteous and helpful

I was very pleased with everything.

Professional and kind staff, just as one would expect from any health facility.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

I felt so cared for as soon as I arrived. Everything was explained to me before my surgery and I was reassured right up to I was put to sleep. When I came round after surgery I could not have felt more cared for , everyone was amazing and I was continually checked on through the night. Food was amazing too, all of the staff were polite , respectful and kind.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Once again, first rate care!

very effficient

Clean, quite and comfortable. Staff were kind too.

Very welcoming receptionist and clean waiting room.