31 results found for NEUROPSYCHIATRY Clinics in DOCKLANDS, EAST LONDON

Great team. Incredibly efficient and professional.

Very welcoming receptionist and clean waiting room.

The hospital is always clean and child friendly. Staff are always polite and helpful. Great hospital overall.

Held Health has been excellent in providing an autism assessment and therapy after my diagnosis. I was very impressed by the efficiency and organisation of the admin team so I was never in doubt when it came to when my appointments were. They answered any questions that I had quickly with great care and consideration.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.

Very nice hospital, staff were very friendly and helpful and overall experience was amazing

Receptionists can sometimes be a little brusque, but otherwise very good overall.

The facilities are excellent and well equipped and the attention is great. I would definitely recommend Cleveland Clinic London.