38 results found for NON-EPILEPTIC SEIZURES Clinics in LIMEHOUSE, TOWER HAMLETS

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Great experience from start to finish

Receptionists can sometimes be a little brusque, but otherwise very good overall.

Outstanding

I had very little interaction with Priory directly, but what I did have was positive.

Very organised and efficient. Great communication leading up to the appointment.

An incredibly supportive environment, staffed by highly competent and caring individuals.

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Dr Bloomfield is great to work with. He and his staff are all extremely kind and friendly. With their help I have managed to regain my life. I have always been supported when needed. And when in crisis have had the best help anyone could wish. Without this experience I would not be enjoying life in the way I am capable now.