28 results found for ORTHOPAEDIC SURGERY Clinics in SMETHWICK, SANDWELL

Found the clinic to be staffed with very friendly and knowledgeable people. Mr Whu, my consultant explained everything about my problem and related to all the options that I could take. I opted for the operation and I cannot fault the work he did which has given me a very good outcome. I am very satisfied.

Excellent all members of staff helpful.

Although my overall experience was good and I am happy I had the surgery, there are some negatives to my experience. I was put off by the doctor and nurse chatting socially over me all during the procedure. I felt it was too much and I wanted the doctor to fully concentrate on my procedure. No one told me anything about what I might experience afterwards in the early stages. I had a really strong pounding in my ears. Also no one asked me if I had tinnitus, which I have, and which was much worse for a few days. I was anxious this would never improve. I fed this back to the nurse who rang me and she said she would talk to a doctor. However no one ever contacted me about it. I don't think enough care was taken to make sure both my ears looked the same. That's been disappointing. I find I'm now unable to wear earrings for pierced ears. This is beyond disappointing as I'd been wearing them for 45 years. They are always difficult and sore to put in and take out now. I feel you should advise people to leave re piercing for a much longer period than 6 weeks, which is what I was advised would be enough time. Finally, I needed more of the ointment supplied and did not find it easy to obtain more without saying what it was for, which I was reluctant to do. A larger tube would help here.

My experience at The Vesey was fantastic from start to finish. They were quick and friendly in responding to a number of questions I had at the start, booking the appointment was simple and prior to this, the consultant contacted me to ensure I was aware that additional tests may be required on the day. This meant that I had no horrible surprises which was very much appreciated. The hospital itself is very clean and has a warm and friendly atmosphere. We Saw Dr Tristan Ramcharan who was brilliant with my anxious 9 year old daughter. He was very knowledgable and invested time in understanding the background to why we had made the appointment. I was very pleased with my experience and wouldnt hesitate to recommend or use The Vesey in the future.

Wait time was rubbish we waited an extra 30 mins to be seen. However, the appointment went as well as possible and staff were lovely.

The hospital was clean, tidy and the facilities were excellent. Didn't enjoy the check in process and the self check in failed but apart from this it wad overall a good experience

Brilliant

My experience was very good, receptionist was friendly and the hospital bright and clean