52 results found for PATENT FORAMEN OVALE (PFO) CLOSURE Clinics in HERTFORDSHIRE, EAST OF ENGLAND

Dr Savvatis was really professional, he prescribed a variety of tests to make sure to find out the root of the issue. Dr Savvatis was able to provide reassurance and explain everything to me. The process/ appointments were smooth and everyone in the clinic was very friendly and professional.

Very speedy checkin

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Extremely friendly patient and courteous reception staff and concierge.

I felt safe and cared for. I was treated with dignity, kindness and respect. Also I felt the staff support and care. All staff spent time talking with me, explaining procedures. Thank you!

It didnt even feel like a hospital! All staff were very friendly, attentive and made the experience as positive as possible.

Positive experience, totally stress free.

Facilities are good. Staff were friendly and helpful.

Looks grubby and in need of renovation

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.