56 results found for PERIPHERAL NEUROPATHY Clinics in SOUTH LONDON, LONDON

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great all round

Very positive!

Nice place, helpful staff.

Great team. Incredibly efficient and professional.

All the staff members I interacted with were very polite and helpful. The facility was clean and quiet with a welcoming atmosphere.

Facilities are good. Staff were friendly and helpful.

Very kind staff

Great experience from start to finish

Everyone was friendly and I didn’t have to wait long.