70 results found for PLANTAR FASCIA RELEASE SURGERY Clinics in NINE ELMS, WANDSWORTH

Friendly. Efficient. Seen on time. Made to feel welcome.

Very positive!

I would highly recommend Dr Pruneddu and Dottore London overall. I was able to get an appointment at short notice, I didn't have to wait on the day and Dr Pruneddu answered all my questions clearlt and efficiently.

Nice place, helpful staff.

Facilities are good. Staff were friendly and helpful.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Had a 2pm appointment but had to wait an hour and was not seen until 3pm - really frustrated

Great patient service. Always on time and caring.

Wonderful

They were fine front desk could be a bit nicer but was clean and spacious