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142-144 Holland Park Ave, London, United Kingdom, W11 4UE
Polite, welcoming staff, & a hygienic & beautifully decorated environment.
4.98
141
patient reviews
2 North Terrace, South Kensington, London, United Kingdom, SW3 2BA
Kind and professional
4.91
66
patient reviews
5-10 Beaumont St, London, United Kingdom, W1G 6AA
Excellent and reassuring.
4.83
3529
patient reviews
15-17 Lodge Road, London, United Kingdom, NW8 7JA
HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.
4.69
2570
patient reviews
St Johns Wood, London, United Kingdom, NW8 7JA
I recently had the pleasure of visiting Wellington Hospital for a series of diagnostic tests, and I cannot speak highly enough of the exceptional care and service I received. From the moment I walked through the doors, I was met with a warm and welcoming atmosphere that immediately put me at ease. The staff at Wellington Hospital are truly outstanding. Each member of the team, from the receptionists to the medical professionals, demonstrated a level of kindness, professionalism, and expertise that is truly commendable. They took the time to answer all of my questions, ensuring I fully understood each step of the process and felt comfortable throughout my visit. The diagnostic tests were conducted with the utmost efficiency and precision. The technicians were not only highly skilled but also incredibly friendly, making what could have been a stressful experience much more manageable. They explained each test in detail, which helped alleviate any anxiety I had and ensured I knew what to expect. Moreover, the hospital itself is modern, clean, and well-equipped with the latest technology. The facilities are top-notch, reflecting the high standard of care that all hospitals under HCA UK are known for. The environment is both professional and comforting, which significantly contributes to the overall positive experience. I am incredibly grateful for the level of care I received at Wellington Hospital. The friendly and dedicated staff went above and beyond to make my visit as smooth and stress-free as possible. I left the hospital feeling reassured and well taken care of, confident in the accuracy and thoroughness of the tests conducted.
4.67
2604
patient reviews
1 Welbeck Street, London, United Kingdom, W1G 0AR
My experience at OneWelbeck Skin Health and Allergy was a pleasant one. I had to get in touch over the phone a few times to get my appointment date and time changed and it was always handled in a very efficient and friendly manner. My appointment also went well and all the hospital staff I interacted with were lovely. The place was clean, quiet, looked nice, and had a calm air about it, which felt different to other hospitals I have been in and helped ebb my anxiety away a little bit. Thank you!
4.85
128
patient reviews
5B Hamilton House, St George Wharf, United Kingdom, SW8 2LE
The booking service, prior notification service, reception service, waiting-time, cleanliness of the establishment all get an excellent rating. The hygienist was not proficient or dexterous, was not well-presented, he did not have a good 'bedside manner', his customer care and overall performance was well below the usual standard for Riverside.
4.89
56
patient reviews
35 Devonshire Place, London, United Kingdom, W1G 6JP
I just had a mini facelift at The Ghanem Clinic, and I couldn't be happier, from start to finish, they were top-notch. Dr. Ghanem and the team were super professional and caring. First off, they made sure I understood everything about the procedure and took the time to answer all my questions. That really helped calm my nerves. When it came to the surgery, I felt totally confident with Dr. Ghanem. He knew exactly what he was doing, and the results speak for themselves! I look and feel amazing. The care I got after the surgery was also fantastic. They made sure I was comfy and knew what to expect during my recovery. It made a big difference knowing they were there for me every step of the way. What I really loved about The Ghanem Clinic was how they treated me like a person, not just another patient. They really listened to what I wanted and made sure I was happy with the results. I'd recommend The Ghanem Clinic to everyone!
4.89
49
patient reviews
99 Harley Street Suite EAC, Marylebone, London, United Kingdom, W1G 6AQ
Great service from start to finish,, would recommend 100% Great support and great aftercare
5.00
7
patient reviews
69 Wimpole Street, London, United Kingdom, W1G 8AS
Friendly , caring experience
4.91
14
patient reviews