22 results found for POLYCYTHEMIA Clinics in GREENWICH, EAST LONDON

It was excellent and the nurses and wider staff were all fantastic.

Like a 5* hotel. Clean. Attentive care. Faultless.

Professional and kind staff, just as one would expect from any health facility.

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Brilliant service so far. I feel that I am in the best possible hands

Highly competent and dedicated staff whom make you feel safe to discuss anything openly. Their expertise is a fantastic attribute to the team. I felt understood and able to explain everything without feeling rushed and dismissed⁰

Very kind staff

We had a video consultation

Efficient and insightful. My concern was that I would be encouraged to have surgery but I was rightly recommended to try physio first.