116 results found for PROSTATE CANCER Clinics in ARNOS GROVE, ENFIELD

Good and helpful staff

We had a video consultation

my experience of the Harley street hospital was good.

Good service and kept very clean and staff was very friendly

Very professional

Brilliant service so far. I feel that I am in the best possible hands

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

The hospital were very accommodating even though I was running late as I had taken the wrong train from Surrey!

Beautiful presented hospital staff extremely friendly my appointment time was prompt.

Like a 5* hotel. Clean. Attentive care. Faultless.