40 results found for ROBOTIC GASTROINTESTINAL STROMAL TUMOUR (GIST) SURGERY Clinics in SOUTH EAST, ENGLAND

Always very efficient

Very professional and efficient

Friendly and quick

Everything was professionally handled and really well done. The only improvement I can think of would have been to allow my wife to have visited me sooner after my surgery.

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

staff were also wonderful, providing excellent support and ensuring that my experience was as positive as possible. The entire team made me feel like I was in the best hands, and I am incredibly grateful for their kindness and professionalism.

Very pleasant hospital and caring staff

This is the second operation I have had with Prof Imam and could not be happier. Exceptional! My physiotherapist in France told me you should congratulate your surgeon for the great work. Can not recommend more!

Never spent long waiting but the staff and service was fast and friendly.

Experience at this hospital very pleasant