91 results found for ROUTINE EYE EXAM Clinics in BRONDESBURY, BRENT

Love this Hospital.

I have been a customer for many years and have always found the service excellent and up to date with the latest developments in eye care. If I have a problem then I know I can get help immediately- very reassuring

HCA ancillary staff were excellent and friendly, putting me at ease. The one exception is that despite being fully covered by private medical insurance (incl pre-authorisation codes and competing multiple online forms and confirming details) the HCA administrative/ reception staff on arrival were overly focused on (and their primary priority is to) obtain credit card details and associated authorisation for extra procedures and tests which go beyond the scope of the referral and pre-authorisation in case suggested. The requested authorisation is open-ended and requested at a point when patients are vulnerable. The HCA admin staff were unable to explain why authorisation was required in my circumstances with full insurance coverage - all they could manage was a weak “it’s just our process”.

Great patient service. Always on time and caring.

Great facilities, helpful and friendly staff and consultant explained everything clearly

All the staff were so helpful and friendly. I believe that I got very good service at a reasonable price

Good professional care.

Nice place, helpful staff.

Very positive!

Good location in London.